The report shows Avg Travels seeing massive cancellations and refund processing delays, with hundreds of travelers involved as itineraries cancelled or being reviewed due to adjustments in scheduling. Clients reported last-minute cancellations, missing plans, and slow refunds, with some offered credits or rescheduled dates in lieu of refunds. Articles note trips affecting China, Sri Lanka, and South America. Refund pursuit by clients amid mounting frustration over poor updates and limited communication. Further reports note the fallout deepens as more travelers report cancellations or rescheduled tours.
The ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
www.abc.net.auTourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
www.mirror.co.ukAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
www.abc.net.auavg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
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