Ongoing PTU failures trigger new Jeep Cherokee recall | Car News | Auto123
Certain 2019-2023 Jeep Cherokees are being recalled due to persistent failures in the power transfer unit (PTU). 20,781 SUVs are affected in Canada.
www.auto123.comHere’s the latest on the Jeep Cherokee PTU recall based on recent reports:
- Recent recall scope (US) concerns 2019–2023 Cherokee models due to persistent PTU (power transfer unit) failures, with potential for sudden loss of power or a rollaway if parked. The US figure cited is about 61,711 vehicles, with Canada also affected in a separate count. These updates come from multiple outlets noting ongoing PTU issues and calls for repair timelines.[3][4][6][7]
- In the US, a related earlier campaign targeted 2017–2019 Cherokees for PTU-related issues, including snap-ring seating problems that could cause power loss and impaired parking. NHTSA and automaker communications historically accompany these campaigns, with notices and repair paths still being determined in some cases.[1][2][8]
- Auto and auto-press outlets emphasize that these PTU problems have recurred across multiple model years, contributing to a pattern of recalls rather than a single fix. Reports from 2025 through 2026 show ongoing investigations, warranty claims, and safety campaigns, sometimes with limited public repair timelines.[6][7][8]
What you can do now if you own a 2019–2023 Jeep Cherokee:
- Check the NHTSA recall number and Stellantis recall campaign details for your VIN on the NHTSA or manufacturer's recall sites to confirm eligibility and current repair status.[2][1]
- If affected, contact a local Jeep service center or Stellantis customer care (the usual line is 1-800-853-1403 for recall questions) for the latest repair options and timelines.[1]
Illustrative note:
- PTU failures have historically included symptoms such as unusual noises, vibrations, or dashboard messages related to the 4WD system, which can precede a PTU failure or related safety risk. If you observe any of these warnings, seek service promptly.[4]
Would you like me to pull the exact recall numbers for your VIN or guide you through a VIN-specific status check? I can also summarize how to contact Stellantis support and what to expect during a recall service visit.[2][1]