Here’s the latest I can confirm about Regen Central holidays being cancelled.
- Regen Central Ltd, a UK travel agency, has entered liquidation and all bookings have been cancelled. This means customers are not receiving refunds through the company’s ATOL protection.[2][3]
- The company reportedly lost its ATOL license in January 2026, which left many travelers without the usual financial safeguards.[3][5]
- Coverage notes from early reports indicate the firm operated under several brand names and offered packages to Europe, Southeast Asia, the Middle East, and related destinations; after ATOL revocation, its holidays were cancelled with no refunds issued by Regen Central.[7][3]
What this means for affected travelers
- If you booked directly with Regen Central (or its alias brands) and paid by card or via a payment service that relies on Regen Central's ATOL, you are likely not covered for refunds through ATOL anymore, and you’d need to pursue other avenues (e.g., card chargebacks where possible, or grouped claims if any consumer protection schemes apply).[5][3]
- If you booked via another ATOL-protected travel agent or tour operator, you might still pursue recourse through that other provider, but Regen Central’s own protection has effectively ended.[5]
Next steps I’d suggest
- Check your booking and payment records to confirm Regen Central’s branding under which you booked (e.g., Regen Central Ltd, One Hajj & Umrah, or Oneworld Travels).[7]
- Contact your card issuer promptly to inquire about a chargeback for cancelled services if you paid by card, as time limits and eligibility can vary by issuer and jurisdiction.[5]
- Monitor official Channels: the Civil Aviation Authority (CAA) and Companies House updates can provide authoritative status and any consumer protection guidance for Regen Central customers.[5]
If you’d like, I can summarize your specific booking details into a checklist and draft messages to your card issuer or to consumer protection agencies. I can also look for any country-specific consumer protection guidance that might apply to Brazil-based travelers who booked Regen Central services for international trips. Please share what destination list you booked or your payment method, and I’ll tailor the steps.
Citations:
- Regen Central Ltd liquidation and lack of refunds after ATOL loss[2]
- ATOL loss and cancellation of holidays; refunds issues[3]
- ATOL protection and related consumer guidance for Regen Central customers[7][5]
Sources
Regen Central Ltd has entered liquidation after losing its Air Travel Organisers' Licensing, leaving customers without refunds after their holidays were cancelled
www.mirror.co.ukNews Share 16th January 2026 04:12pm GMT If you’ve booked a trip with a British travel firm that sold flight and hotel holiday packages for Europe and Southeast Asia, you’d better check the fine print. That’s because Regen Central Ltd, which was founded in 2011 in Hertfordshire before relocating its headquarters to London, has now gone into liquidation. The company lost its Air Travel Organisers’ Licensing (ATOL) on January 13. Regen Central Ltd also operated under brands including One Hajj &...
www.joe.co.ukThe travel firm won't be giving refunds for cancelled trips.
www.express.co.ukThe company sold packages for Europe and the Middle East.
www.express.co.ukThe company has gone bust after losing its Air Travel Organisers' Licensing (ATOL) on January 13, with passengers not offered financial protection against package holidays
www.mirror.co.ukRegen Central Ltd’s sudden closure leaves UK travellers stranded, highlighting the need for consumer protection in the travel industry.
www.travelandtourworld.com