TalkTalk is ending free email services for hundreds of thousands of former broadband customers, requiring a £5/month or £50/year fee to keep accounts active via new provider Everymail. This affects addresses like @talktalk.net, @lineone.net, and others, with sending disabled from July 28, 2025, login cut off after September 8, 2025, and full deletion by October 31, 2025.[1][2][4]
Key Timeline
- July 28, 2025: No sending emails without payment; receiving still possible.[1]
- September 8, 2025: Login blocked unless subscribed.[4]
- October 31, 2025: Accounts deleted permanently.[2]
User Impact
Current TalkTalk broadband users retain free email, but ex-customers must migrate or pay. TalkTalk notified affected users; beware phishing scams mimicking these emails. Community forums show confusion and peer support shifts as of March 2026.[6][7][9][2]
Sources
We have exciting news about some major improvements coming to TalkTalk Mail. We'll soon be adding some new features including a modern look and feel, to help you manage your emails more easily, such as: Enhanced security features for more powerful spam and virus protection, and the great news is you don't have to do anything. New features including new design, improved new search and enhanced security. As mentioned in the email here's a video showing a sneak preview of what's to come.
community.talktalk.co.ukFormer TalkTalk broadband customer? If you have a linked email account, you'll soon have to pay for it. Martin Lewis' MoneySavingExpert.com explains what's happening.
www.moneysavingexpert.comThis is the place to be to ask any questions you have about your email
community.talktalk.co.ukTalkTalk, one of the UK’s most prominent broadband providers, is making waves this autumn with a sweeping overhaul that will affect hundreds of thousands of its…
evrimagaci.orgOur email service is moving to Everymail. We have the answers to your FAQs to help you understand how and when the transition takes place. If you've already moved to Everymail you should contact …
help-centre.talktalk.co.ukSome customers of UK ISP TalkTalk have been left confused after the broadband provider emailed them to notify that their free email accounts would soon be migra
www.ispreview.co.ukPhishing is a scam that uses email to try and trick you into giving out confidential information. They will often use familiar logos and look like they've come from a genuine company or person, but …
help-centre.talktalk.co.ukFind the latest TalkTalk Group news and updates from the BBC.
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